Just a bad experience?

So from the title you obviously get a lot, but I was uneasy about blogging this because I think I need to give them a second chance.. so a disclaimer beforehand?

This week I ventured to Antojitos!

So, they're getting kind of big and now have various locations, but the one I went to was their location in McAllen across from Hollywood theater, and super curious to see if any of you have had an experience like mine, so message me, DM me, whatever...

So, this is why it was bad... It's a sit down restaurant, but you order in the front and then they bring your meal out to you. Works in a combo system, so, I got a bistek combo; five tacos, fries (I know so random), and a drink. My friends and I decided we wanted to share a potato, so two of us wanted to order together and just split it. Whelp, PLOT TWIST, no can do. They don't split checks. I do not understand why. I've worked around cash registers forever and never had a problem splitting checks. So, it was just a bit annoying, but we survived by paying one check, not a big deal.

We get our food and it's so cold, SO COLD, like it's been sitting there forever. So, were all just kinda sitting there not knowing what to make of it, so I go and complain, like it was literally that cold. The man who took our order in the first place, is so rude with his attitude so out of context and completely sure that our food just got done and that there's no possible way it could be cold. I was livid.

I work in customer service, yeah it sucks, but you deal with it the best you can. The customer is not always right, heck, they're hardly ever right, but you suck it up and you make it seem like they are. It's basics of working with customers, and if you can't handle it, get a manager before you loose it.

So, this man obviously did not care what I had to say, and he just killed my mood so crazy.

So, I feel biased giving these tacos any review because their service was shit. So, should I go back and give another location a chance? Idk. I do not know.

We left. Took it all to find a microwave and heat it up lol, but I didn't eat because I was in a hurry, because when am I not? but, man it makes me so sad, because I fricking love tacos... So torn between this situation.